Customer Support

How can we help? Our support team is here to help answer your payment questions.

Trouble with a payment?

Don’t worry, we can help you track it down

Why do I see Brite on my bank statement?

If you see Brite or Brite Payments on your bank statement, you probably bought something online that uses our payment product. Since we facilitate the payment process, you will see Brite on your bank statement.

We are unable to help you with questions about your order. For questions or complaints about your payment, please contact the merchant first.

Frequently asked questions

Most common

My bank statement

Making a payment

Troubleshooting and issues

Receiving a refund or payout

My privacy

My safety

Getting in touch

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